Help Center

How It Works

RemRent aggregates rental listings from multiple platforms and enhances them with AI analysis. You can browse and filter for free, and pay only to unlock the links to the original listings.

Our AI analyzes listing photos to detect appliances, interior styles, flooring types, and more. These become smart filters you can use to find exactly what you need.

We aggregate listings from major platforms like ZAP Imóveis, OLX and Viva Real, plus others depending on the country.

Payments & unlocks

An unlock shows every link to a listing on the source portals where it's published. You can buy an unlock pack and use it as needed, or buy unlimited access and unlock as many listings as you like. A pack lasts 30 days from purchase; unlimited access lasts 30 or 60 days.

Source portals take listings down all the time, and we hear about it later, so links you unlocked sometimes point to a page that is already gone. Getting the unlock back is self-service and takes one tap: open your dashboard, find the listing in your unlock history and hit the refund button on its row. That button stays live for an hour from the moment you unlocked the listing, and the unlock lands back in your balance immediately. There is one condition — your account has to be holding a paid unlock pack that has not run out. With unlimited access, unlocks aren't counted, so there's nothing to give back.

We accept Pix, credit/debit cards, Apple Pay, and Google Pay.

Account & Settings

Use the language and country selectors in the header, or update your preferences in your profile settings.

To delete your account, write to our data protection officer from the email address the account is registered to. We reply within 15 days, and the deletion is permanent. You can also do it yourself: the button is in your profile settings.

Support

Use the Contact Us page to send us a message, or email us directly. We reply within 5 calendar days.